Shipping policy
Where does Ruth Swissa ship?
Ruth Swissa Shop currently ships to the 50 states, Puerto Rico, Canada, the UK, the Republic of Ireland, Sweden, Denmark, and France. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas up north in Canada.
Tell me about shipping to the U.S. and Puerto Rico.
1. Standard (5-9 business days): $4.50
2. Rush (1-2 business days): $25
Please allow 1 to 2 business days for us to receive and process your order. Please note, We only offer Rush Shipping to the 48 contiguous states.
When will my order ship?
Though ordering product only takes a few minute, processing orders takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Following processing, carrier services pick up orders. Expect a shipment notification email with a tracking number as soon as package ships.
How long will it take to ship to Alaska, Hawaii, and Puerto Rico?
You might experience a few extra days in shipping timelines. Shipping to these states will take about 11-15 business days.
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via support@ruthswissa.com. We can provide you with all the details.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email support@ruthswissa.com.